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Billing details and invoices

The billing information says who the organization’s purchase documents are issued to, and sets how VAT is calculated. Owners and admins add it in Settings > Billing before the first purchase.

  1. Go to Settings > Billing and, in the Billing information card, choose Edit.
  2. Under What describes you best?, choose Individual (for personal use) or Company (for business or team use).
  3. Fill in the fields for your choice (see the table below).
  4. For a company, approve the clauses of the Terms of Service under Declarations.
  5. Choose Save billing information.
Field Individual Company Italian company
Full name or Company name Required Required Required
Billing email Required Required Required
Country and Postal code Required Required Required
Street and number, City No Required Required
Province No State or region, optional Required
VAT number No Optional Required
SDI recipient code or PEC No No One of the two

Enter the VAT number with its country prefix, for example IT12345678901. Purchase documents and payment receipts are sent to the Billing email.

Changes apply to future purchase documents only. Documents already issued do not change.

Amounts in the app show whether VAT is included, and the checkout page calculates it from your billing information. When the reverse charge applies to a business, the app shows Reverse charge: VAT is not charged.

Under Italian law (Articles 1341 and 1342 of the Civil Code), a company specifically approves some clauses of the Terms of Service. The admin who saves the billing information approves them on behalf of the company and declares the authority to bind it. Choose Show the clauses to read the list.

The approval is kept with its date. You need to approve again when:

  • a new version of the Terms of Service is published. The Billing information card asks you to edit the billing information and approve the clauses again before buying.
  • you change the company name or VAT number.

The Billing information card links to a secure billing portal, where you can download past documents and manage payment methods:

  • Companies choose Invoices and payment methods.
  • Individuals choose Receipts and payment methods.

We don’t issue invoices for purchases by individuals. To request one, write to team@annota.ai with your tax code (codice fiscale).

Italian companies receive the electronic invoice through the SDI recipient code or PEC in the billing information.